Privacy Policy – MR SINGH CAB
At MR SINGH CAB, protecting your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our taxi services, website, mobile communication channels, or contact us for bookings.
1. Information We Collect
When you book a cab or contact MR SINGH CAB for transportation services, we may collect certain personal information required to provide our services efficiently.
Your name, phone number, email address, and other contact information that allows us to communicate with you regarding your booking.
Pickup location, drop location, travel date, route details, and trip preferences necessary for managing your ride.
Payment details required to process bookings including digital payments, UPI, bank transfer, or other payment gateways.
When visiting our website, we may collect information such as IP address, browser type, device type, and interaction with our website.
2. How We Use Your Information
The information we collect is used strictly to deliver reliable and professional transportation services.
To confirm reservations, manage ride schedules, assign drivers, and coordinate pickup and drop services.
To respond to customer inquiries, resolve issues, and provide assistance related to bookings and travel services.
To analyze customer feedback, improve service quality, and enhance travel experience.
To send booking confirmations, trip reminders, updates, and service notifications through phone, SMS, WhatsApp, or email.
3. Data Protection and Security
MR SINGH CAB takes appropriate security measures to protect personal information. We implement administrative, technical, and organizational safeguards to prevent unauthorized access, misuse, or disclosure of customer data.
Although we work hard to ensure the highest level of protection, no online system can guarantee absolute security. However, we continuously monitor and improve our security practices.
4. Sharing of Information
We respect your privacy and do not sell or rent personal data to third parties. However, information may be shared in limited circumstances.
Trusted partners such as payment gateways or booking platforms may access limited information strictly for processing transactions or providing services.
Information may be disclosed if required by law, government authorities, or legal procedures.
5. Data Retention
Customer information is retained only for the time necessary to complete bookings, maintain service records, comply with legal obligations, and resolve disputes when required.
6. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve website functionality, enhance user experience, and analyze visitor behavior.
Users can disable cookies through browser settings if they prefer not to allow tracking.
7. Customer Rights
Customers have the right to request information about how their personal data is used and stored. You may contact us to update, correct, or request deletion of your personal information where applicable.
8. Policy Updates
MR SINGH CAB may update this Privacy Policy from time to time to reflect changes in legal requirements, service improvements, or operational practices. Any updates will be published on our website.
Frequently Asked Questions
What personal information does MR SINGH CAB collect?
We collect customer details such as name, phone number, pickup location, destination, travel details, and payment information required to process bookings.
Why does MR SINGH CAB collect customer data?
The information helps us confirm bookings, coordinate travel, process payments, and provide a smooth transportation experience.
Does MR SINGH CAB share customer data?
Customer data may only be shared with trusted partners such as payment processors when necessary for service operations.
How is customer information protected?
We use appropriate security practices and technical safeguards to protect customer data from unauthorized access.
Does the website use cookies?
Yes, cookies may be used to improve browsing experience and analyze website traffic.
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
MR SINGH CAB
Chandigarh, India
Phone / WhatsApp: 9803384033
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